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FAQ
How do I earn points?
You can earn extra points by completing additional tasks (read more about it
here
)
How long do I need to work at Eastmen in order to benefit from the loyalty program?
You will benefit from the loyalty program after 2 months of working for Eastmen.
Where can I check how many points I have?
You can view your accumulated points in your account.
How can I earn extra points?
You can earn extra points by completing additional tasks (read more about it
here
).
Is there a limit on the number of times I can earn extra points?
This depends on the type of task you want to complete. You can find more information about it
here
.
What happens to my points if I no longer work for Eastmen?
Points expire after a certain period. Please check the specific time frame in the program guidelines.
What if I don't have enough points to make a purchase after leaving Eastmen?
You must have sufficient points to make a purchase; otherwise, you won't be able to redeem them post-employment.
Do I accumulate points while on holiday?
No, you do not get any points when you are on holiday.
Can I transfer my points to someone else?
No, points cannot be transferred to another person.
Do I need to buy cleaning supplies?
Yes, purchasing cleaning supplies might be needed. You can send us the receipt to earn extra points (
help@eastmen.eu
).
Who can I contact if I have another question?
You can send us an email at
help@eastmen.eu
.